Support

Many clients choose Brightfox because of our 100% commitment to supporting and improving the solutions we create. We pride ourselves on providing outstanding client service - doing whatever it takes to ensure our solutions deliver the results promised.

Our extensive Partner Network brings together a broad cross-section of companies with many skills and services - all committed to assisting our clients achieve success.

Support Request

Click here to log a support case through to our support desk.  You will be issued with a Support Ticket Number and will be updated as your support case is addressed.

When sending through your support email, please provide the following details:

  • Key Contact Name
  • Preferred means of contact (email/ phone)
  • Software being used
  • Detailed description of the issue

Online Support feedback

At Brightfox, we pride ourselves in constantly improving our products and services. Consequently we actively encourage feedback from all our valued clients. 

To help us serve you better, tell us your online support experience and how we can improve this for you.



Help is just a click away

FoxEnterprise Support Website

The foxEnterprise Support Website is designed to assist our valued clients in getting the most out of their software investment. Access free training videos, F.A.Q's, news and more.


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